Is your business foundation a bit wobbly?

by Tracey on September 1, 2010

in Uncategorized

One of the biggest office headaches that solopreneurs tell me they have is in managing the paper piles that litter their workspaces, and yet this is one of the key areas that any business owner must master if they’re to run a successful, long-term business – a robust, and simple, filing system that allows them to put their fingers on the information they need, exactly when they need it.

Even though they know this, it can be difficult to know where to start in organizing your paper piles, especially if you’ve never had to manage or run a business before.

Creating the foundational systems for your business is KEY to the long-term successful growth of your business, and these foundational systems include your filing and contact management systems.

I know (I can hear you groaning now!) … these systems aren’t very sexy or exciting and I’ll be honest with you, I’d rather be creating a new product or program rather than working on my filing! HOWEVER, having these foundational pieces in place will give your business a solid foundation on which to grow and thrive. And it will also make your life easier too!

In September’s module of the School for Online Business Management I’ll be walking you through, step-by-step, in setting up these foundational systems. In this module I’ll teach you how to:

  • Implement the 3 different filing systems you need to have in place so that each one complements the other and allows you to put your finger right on what you need, exactly when you need it.
  • Set up your contact management system so that you can quickly and easily follow up with clients and prospects – key for generating a steady stream of clients into your business.
  • Manage your time effectively so that you’ll be much more productive – even if you only have a limited amount of time available each week to work on your business.
  • Plan your workflow so that you don’t overcommit when it comes to working with your clients.
  • Create your Welcome Packet so that all of your clients receive the VIP treatment – each and every time

Seats are limited – reserve your spot now!

==========

September Module: Core Systems Workout
with Tracey Lawton
Dates: September 8, 15, & 22
Time:1:00 pm Eastern/NY
Learn more and reserve your spot now

==========

In today’s online business world having your foundational systems in place is the key to long-term business growth.

Don’t miss this important and valuable teaching. Reserve your spot TODAY

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I was recently a presenter in a Telesummit and even though I had a specific topic to present on, the hosts also felt it would be appropriate to talk about some of the biggest challenges and mistakes that I faced (and still do face today) along my path to solopreneurship!

These are the same issues that EVERY solopreneur faces at some point or other in their business so, in case you missed my presentation, I thought I’d share those challenges and mistakes with you here in the hope that you can learn from them, and also know that you are not alone. 

Challenge/Mistake #1 – Creating Balance

The main reason I started my business in the first place (way back in November 2001) was so that I could choose my own schedule – I had two young children at the time and needed to have a very flexible schedule that would allow me to be around for them, particularly during school holidays.

In the beginning it was easy to maintain this schedule, but as my practice got busier, client work started to take over. I needed to go back to the drawing board and create balance.

One of the ways to achieve this was to diversify … i.e. move away from providing just one-on-one client support and move into something that I also love to do – teach! By creating a business where the majority of my income comes from teaching and consulting, I can choose when I offer those training programs. For me that means having a training schedule that runs September thru June – similar to the academic school year. This gives me a lot of down time during July and August when my children are on school holidays. And by creating a training schedule that follows the academic school year I can also plan around other school holidays too.

Challenge/Mistake #2 – Taking on the WRONG Clients

I know that this is something a lot of business owners do, particularly in the early stages of starting their business. They are so desperate for clients that they’re willing to take on anyone who waves their credit card in front of them, even though they know in their hearts that this may not be the right client for them. And yes, I too have done this during the early years of running my business.

The challenge here is to recognize that the client is not a good fit for you and be confident enough to say so … easier said than done! One way to overcome this is to draw up an ideal client profile and use it as a checklist for when you’re having your initial conversation with a potential client. If they don’t meet your ideal client profile then you’ll know immediately and you’ll be able to say no, and in turn make space for that perfect client who is just around the corner.

Challenge/Mistake #3 – Not Creating Strong Boundaries

There will be times in your business (in fact there will be many times) that a client challenges you in one way or another, and you cave in and accommodate them even though you know it’s the wrong thing to do. Examples of this are granting a discount on a product once the discount period has expired, dropping your fees to get the client, or scheduling regular phone calls outside of your normal business hours. Bending your boundaries in this way will only lead to resentment and will prove a lot more harmful in the long run.

A solution to tightening up your boundaries is to create firm policies about how you operate and what you will or will not tolerate in your business and put those policies into writing – either as a page in your Terms & Conditions or uploaded to your website. That way when a client does try and push your boundaries you can gracefully remove yourself from the situation and direct them to your policies page.

Challenge/Mistake #4 – Not Having a Clear Vision

It’s so easy to become distracted by ‘bright shiny object’ syndrome that you move haphazardly from one project to another, never completing anything and having a business that is all over the place, which just leaves you feeling overwhelmed and frustrated. Decide what it is you do for your clients and how you provide the solutions to their problems, and then map out a clear path for how you are going to deliver this.

You may be able to manage this on your own, but more often than not you will need the support of someone who has trod the path before you, who can see the wood for the trees, and who knows the pitfalls. Invest in a product, program, coach, consultant, or mentor that will help you achieve your goals. You will get there much faster.

Challenge/Mistake #5 – Following the ‘Shoulds

It is so easy to fall into the trap of thinking that you should be doing something in your business even though in your heart you don’t feel it’s the right thing to do. We have so much information coming to us these days that when you see other people successfully running their businesses you think that you should be doing what they’re doing and you’ll be successful too!

Remember, this is YOUR business and you can run it in whatever way you like (and, no, I’m not being arrogant when I say that!). Just because someone else is having an enormous amount of success running their business in a particular way doesn’t mean you should be doing the same thing too! You are you, and your clients will be drawn to you because you are you, not because you are trying to be someone else. 

(c) 2010 Tracey Lawton

About the author:  Online Business Development Strategist, Tracey Lawton, teaches online solo service professionals how to create the essential online marketing and office organization systems needed so that they can create a more streamlined, systemized, and automated online business.  Check out http://www.officeorganizationsuccess.com for fr.ee how-to articles, resources, tips, and tools, and sign up for your fr.ee “Office Organization Success Toolkit”.

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and go on the More Life Tour!



For the first time ever in my nine years of being an online business owner I’ve got myself out of the house and attended not one, but two live events this year - and both within the space of a couple of months of each other.

What was so fabulous about taking the time and effort to attend these two events was that I got to meet my clients and many colleagues whom I’ve known online for years.  To meet these people face-to-face and connect on a more personal level is such a wonderful experience, and it’s great for business too!

So with that said, I want to  let you know about a no-excuses opportunity for you to get out of your house and interact with your colleagues, clients, and soon-to-be clients too … it’s the More Life Tour!

And it’s being hosted by my long-time client and friend Suzanne Evans, along with her mentor, David Neagle (who I recently got to meet too because I’d got myself out of the house!).

Suzanne & David are great teachers – to watch and listen to them teach in-person is an amazing experience.  You’ll get to hear how Suzanne walked away from her draining & unsatisfying 50-hour per week desk job … and in less than a year created an impact that generated over 7-figures in under 12 months. 

And both Suzanne & David are ready & wanting to SHARE EXACTLY HOW they’ve created 7-figure businesses with as many people who are wanting and ready to learn!

 They’re doing this through a series 8 Tour Stops that are taking place this year across the USA & Canada.  And it’s an absolute steal at just $57 for the entire day. And you get to bring a friend for free too!

Want to hop on board? Then visit the More Life Tour now!

Click Here to get on the More Life Tour!

P.S. This teaching is ridiculously low cost, and there is no obligation to buy ever, but if you ever do, please know that I’m an affiliate of Suzanne & David (which means I believe in the value of what they teach) and I may receive commission from their programs.

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Hosting teleclasses is one of my absolute favorite list building strategies. Apart from being easy to do, it’s a great way to interact with my audience and get to know them, and also let them get to know me. But as with anything new there’s always a learning curve involved.

Over the years I’ve developed my own style for hosting teleclasses and found some shortcuts that allow me to present my content so that everything flows smoothly. Today I’d like to share with you my top six dos and don’ts for hosting teleclasses so that you can shorten your learning curve when you’re ready to host your own teleclasses:

1. Do prepare notes and timings. Even though you want your information to flow naturally from one point to the next, it’s also really important to have a plan and something to refer to so that you can stay on track. Planning out your topic timings means that you’ll also be able to deliver all of the information that you want to share, and within the timeframe that you’ve allocated. It also shows that you respect your attendee’s time too by sticking to your published schedule. 

2. Don’t staple your notes together but do number your pages. I realize this may sound like a contradiction – if your notes are not stapled together you could easily lose your page (which is why I tell you to number them). However it’s so much easier to turn pages that are not bound than it is to fiddle around turning pages that are stapled. And any added distraction will only cause you to lose focus when you’re presenting your teleclass.

3. Do make sure you’re comfortable. This goes from the room you’re presenting in to the clothing that you’re wearing (and everything inbetween). Okay, I know it’s a teleclass and no-one can see you, but if you’re not comfortable with what you’re wearing and constantly fiddling around with it, you will come across as sounding distracted and not focused. This also goes for your surroundings too – if they’re not conducive to delivering your information, i.e. background noise, it will come through in your delivery and your attendees will sense that.

4. Do give yourself plenty of room. When I host my teleclasses I prefer to sit on the floor rather than sit at my desk. This allows me plenty of space to lay out my notes and any other materials that I may have without having to have everything bundled together on my desk. And it also goes to point three above – I’m much more comfortable sat on the floor with plenty of space around me which means that I’ll be able to focus much better.

5. Do be respectful of your attendee’s time. This means making sure you stick to your teleclass timings and if necessary ensure that you have a timer or watch in front of you at all times. Personally I take off my watch and have it on the floor in front of me so I can see the time throughout my call.

6. Do mute your attendees out during your presentation. This is important because you will get a much better quality recording if the line is completely clear of any background noise; and it also means your attendees get a clear line too. You can always open up the lines for questions at the end of your call.

Follow these simple steps above and you’ll soon be on your way to hosting your own successful teleclasses.

(c) 2010 Tracey Lawton

About the author:  Online Business Development Strategist, Tracey Lawton, teaches online solo service professionals how to create the essential online marketing and office organization systems needed so that they can create a more streamlined, systemized, and automated online business.  Check out http://www.officeorganizationsuccess.com for fr.ee how-to articles, resources, tips, and tools, and sign up for your fr.ee “Office Organization Success Toolkit”.

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Done For You GiveawayMy colleagues Linda Claire Puig and Kim Clausen have put together an outrageous event in which they and nearly 30 others — including me! — are giving away $250,000+ of done-for-you products and services!

I’m giving away 12 1ShoppingCart Affiliate Setup Packages!

The 2nd Annual “Done for You” Giveaway of the Century is NOT a giveaway of “how to’s” and other training but instead actual done-for-you products and services that you can use in your business but don’t have to create or do yourself.

The giveaway goes from May 17-June 7, but you’ll want to get over there now to pre-register so that you don’t miss it!

www.DoneForYouGiveaway.com

Here’s JUST SOME of the stuff that’s being given away!

• Bookkeeping services

• Opt-in page creation

• Ready-to-deliver workshops & teleseminars

• Custom audio & video production

• Website headers

• A full custom website

• Custom-designed ezine templates

• Blog set-up

• Article submission services

• Intern program set-up, interviewing & hiring

• Autoresponder copy

• Affiliate program set-up

• Ready-to-go articles & article brochures

• Audio “logos”

• Newsletter service

• Bio makeovers

 
And lots more!

Pre-register now so you don’t miss it!

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Online Marketing Strategies: The Forgotten Two!

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Your strategic Marketing Action Plan (MAP) is a document that is used to plan your day-to-day marketing activities/strategies for running your online business; in other words it’s your MAP to online business management success. And just like a real map, your MAP tells you exactly how to get from point A to point B and [...]

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